Receptionist
Are you friendly, organized, and passionate about providing exceptional customer service? AllPlay is looking for a dedicated receptionist to be the welcoming face of our sports and recreation center. As the first point of contact for our guests, you’ll play a key role in creating a positive and professional experience.
Department: Reception
Project Location(s): Nahr El Kalb
Education: Bachelor’s Degree
Compensation: TBC
Responsibilities
- Greet and assist visitors, members, and guests with a friendly and professional demeanor.
- Manage phone calls, emails, and inquiries, providing accurate information about AllPlay’s activities and services.
- Schedule bookings for courts, events, and private sessions efficiently and accurately.
- Process payments and maintain accurate records for memberships and facility rentals.
- Handle customer feedback and resolve issues promptly, ensuring satisfaction.
- Coordinate with other team members to ensure seamless operations.
Skills/Experience
- Previous experience in a receptionist or customer service role preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills with attention to detail.
- Proficiency in basic computer applications (MS Office and booking systems).
- Ability to work in a fast-paced, dynamic environment.
- A positive attitude and a passion for sports and recreation.